Medical errors don’t always result in a lawsuit, but they each present an opportunity to prevent a similar error in the future. This webinar was inspired by Dr. Danielle Ofri’s book, When We Do Harm: A Doctor Confronts Medical Error. In the webinar, Dr. Ofri shares strategies for preventing and mitigating the effects of medical errors. She also sets the stage for part two of this webinar series. In part two, defense attorney Billy Bates gives advice on how to respond to a complication of treatment in a way that is most likely to reduce the risk of a future medical liability claim.

The federal healthcare regulatory environment is an ever-evolving web of legislation, regulations, and court decisions. Deciphering these often-complex protocols, and the legislative intent behind them, is a necessary and essential part of the modern practice of medicine. This program is intended to review recent federal regulatory changes and case law that may affect your practice and your relationship with your patients.

This healthcare risk management online seminar will focus on the opioid crisis and the impact of opioid prescribing on patient safety. The discussion will include closed claims and risk reduction strategies you may implement to mitigate your liability exposure and increase patient safety.

Healthcare associated infections (HAIs) are the most common adverse events affecting millions of patients annually worldwide. Recent evidence suggests that application of process improvement tools may decrease incidences of HAIs. Reducing preventable HAIs remains an imperative mission and is a continuous opportunity for improvement to maximize patient safety. This seminar will share actual scenarios and provide practical strategies to potentially prevent and mitigate risks associated with HAIs.

Widespread violence against physicians and other healthcare professionals continues to rise. Join us as we discuss how an ongoing public health emergency may derail response efforts to prevent or mitigate an active shooter or other violent incident. This seminar will share actual stories and provide practical strategies to potentially prevent and mitigate risks when an assault occurs.

Healthcare providers who prescribe controlled substances find themselves on the front lines of an ongoing epidemic all the while attempting to treat patient’s pain appropriately and according to established guidelines. This course provides a view of the opioid crisis from the eyes of a former DEA agent. Join Mr. Tucker as he provides valuable guidance on how to communicate with patients about opioids, the value of monitoring patient adherence, and how to identify and manage patients who exhibit aberrant behaviors symptomatic of non-compliance.   

This program is intended to increase awareness of the various common operational activities and transactions that can make your medical practice vulnerable. Most of these exposures are applicable to many businesses, such as employment practices, contracting and general liability; and some are more uniquely impactful to medical practices, such as vicarious liability for professional services and billing fraud and abuse. This activity will outline these exposures, highlight the regulations that typically govern them, including enforcement, and offer tips to mitigate these risks and enhance patient safety.

This presentation is an overview of the evolving cultural and legal landscape of cannabis and includes the tensions created by current conflicts in federal and state laws governing medical and recreational marijuana. Michelle Hackley will address the practical implications in balancing patient rights under state law and federal prohibitions affecting physicians and other healthcare providers.

This program focuses on the intersection of healthcare and human trafficking. Dr. Jeffrey Barrows presents the frequency with which those trafficked encounter healthcare professionals and indicators of human trafficking within the healthcare setting. He defines human trafficking, its scope, subtypes, and predisposing factors. The presentation concludes with a discussion of how a healthcare organization can prepare to respond when those who are being trafficked enter their facility.

The number of LGBTQIA+ individuals who voluntarily share their gender identity increases every day. As awareness and visibility increases, individuals will continue to reveal their true selves. LGBTQIA+ patients struggle with barriers and fears that physician office practices and healthcare systems are often unaware exist. Many practices and healthcare systems receive little if any training on how to provide the best patient journey and how to minimize the associated risks. This presentation emphasizes the importance of physician and staff education, includes best practices, and discusses ways to mitigate discrimination risks.