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Medical Office Staff Seminars

Staff Education

Our staff education seminars are an excellent resource for helping a busy practice administrator educate staff on customer relationships, documentation, effective processes, and other topics designed to help mitigate risk in a medical practice.

Proper Medical Documentation
Keys to Documentation

This seminar breaks down the keys to proper medical documentation—helping clinicians avoid common pitfalls, improve communication, support legal defensibility, and deliver safer patient care.

Connectivity with Caution
Connectivity with Caution

Digital communication in healthcare carries risks involving social media, online reviews, and email. This presentation reviews privacy concerns, HIPAA limitations, misinformation, and best practices to reduce liability and protect patient confidentiality.

M6111 Render Thumbnail_DisruptiveBehavior
Disruptive Patient Behavior – Training Video

This training course examines how to identify types of disruptive behavior and the various circumstances or situations that may trigger unwanted conduct. Gain knowledge and implement risk mitigation strategies when staff encounter problematic behavior.

Expect the Unexpected-1
Expect the Unexpected, Part 1

Plan ahead and use a team approach to develop simple, stepwise responses to emergency situations. This timely program addresses protocols for staff to consider for cardiac events, allergic reactions, violence in the healthcare setting, in-office injury, and others. Encouraging staff to be prepared and implement risk reduction strategies can be helpful when the unexpected could be today.

Expect the Unexpected-1
Expect the Unexpected, Part 2

Plan ahead and use a team approach to develop simple, stepwise responses to emergency situations. This timely program addresses protocols for staff to consider for cardiac events, allergic reactions, violence in the healthcare setting, in-office injury, and others. Encouraging staff to be prepared and implement risk reduction strategies can be helpful when the unexpected could be today.