Program Description
This national webinar examines informed consent and informed refusal as essential processes—beyond simple documentation—and reviews the core elements of a defensible consent process. Drawing on closed-claim data and insights from a defense attorney, the activity highlights how inadequate consent conversations, failure to discuss reasonable alternatives, and poor expectation management can increase malpractice risk, particularly in surgical care. Participants will gain practical strategies to improve patient understanding, anticipate and address common barriers, strengthen documentation, and reduce liability exposure while supporting shared decision-making and patient-centered care.
Learning Objectives
This live educational activity will support your ability to:
- Identify common liability risks related to consent and refusal affecting malpractice claims.
- Engage in shared decision making during the informed consent and refusal processes.
- Apply actionable strategies to ensure a robust consent process to improve patient safety and reduce liability.
