Live Webinars

The program presents a review of adverse events that occur in the ambulatory setting to show how these issues may lead to patient harm and ultimately professional liability claims. Many practices do not have a quality department or risk management services that can assist them when patient safety events occur. Capturing adverse events is the first step to identifying process failures that need improvement. This program will present some examples of adverse events, provide tools for event reporting and investigation, and offer risk mitigation strategies to help prevent recurrence and improve patient safety.

Duration: 1 hour
Expiration Date: May 2028
Orig. Release Date: May 2025

The healthcare landscape includes ever changing issues with medications. Patients and clinicians can be affected by everything from drug shortages to novel therapies which may or may not be safe and effective. This program addresses several current topics related to medication issues including shortages, off-label prescribing, GLP-1 receptor agonists, and novel therapies. Providers will gain an overview of these topics and receive risk reduction strategies to promote and enhance patient safety while mitigating liability risks. 

Duration: 1 hour
Expiration Date: April 2028
Orig. Release Date: April 2025

This course will educate learners about social determinants of health (SDOH) and their impact on patient outcomes. The purpose of this presentation is to help clinicians better support patients who are impacted by certain social barriers so they may receive equal care. The learner will understand how personal bias affects patient care and how to reduce bias during the delivery of care. Patients’ previously experienced trauma and the downstream effect of future care rendered will also be discussed. In addition, the learner will understand how negative labels and documentation may affect the care patients receive.

Nationally recognized defense attorney Billy Bates shares strategies for mitigating risk after an unanticipated outcome. When a patient has an unexpected complication, the question often arises, what drives that patient or their family member to a lawyer to file a lawsuit? “There are more things physicians can do to prevent a lawsuit in the aftermath of a complication than they would ever really believe.” The healthcare team, including the doctor, has the ability to influence whether that happens.

This program will review areas of professional liability risk for physicians and advanced practice registered nurses (APRNs) by examining historical claims data. Although much of the data pertains to allegations against physicians, the information to be gained can be applied across the interprofessional healthcare team, including to APRNs. The APRN role has expanded since its inception, now comprising a larger scope of responsibilities, and seeing a higher rate of professional liability litigation. This consideration is especially important in states where full practice authority has been granted to APRNs.